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PRODUCT EXCHANGE AND WARRANTIES POLICY
Warranty
- The warranty terms are in accordance with the legislation of the Republic of Estonia
- Products are covered by the manufacturer's warranty
Return of goods
- Complaints about the quality and quantity of the goods should be submitted within 5 days
- It is only possible to return a product that don’t correspond the expectations in agreement with the customer service administrator
- If the value of the returned goods is up to 100 € (excluding VAT), the handling fee is 10 € (excluding VAT)
- If the value of the returned goods is more than 100 € (excluding VAT), a refund is -10% of the original sales price
- Goods what have been used or damaged by customer, as well as goods that have lost their original commercial appearance (such as damaged original packaging) will be not returned